Terms of Service

Last updated: August 2026

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1. Acceptance of Terms

By accessing or using the Nickell AI website or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Nickell AI provides an AI-powered voice receptionist service that answers inbound calls, schedules appointments, and performs related call-handling functions on behalf of client businesses.

3. Use of Service

You agree to use Nickell AI's services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the service complies with all applicable laws and regulations in your jurisdiction.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account.

5. Payment and Billing

Pricing for Nickell AI services is determined based on your specific business needs and call volume, as discussed during your consultation. Billing terms will be provided separately in your service agreement.

6. Limitation of Liability

Nickell AI is provided on an "as is" basis. To the fullest extent permitted by law, Nickell AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

7. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised terms.

8. Contact

Questions about these Terms can be directed to hello@nickellai.com.