About Us

About Nickell AI

Nickell AI was built to help businesses stop losing leads — whether that's a call that goes unanswered, a website visitor who never converts, or a happy customer who never leaves a review.

Every missed call, unanswered form, or forgotten review request is a missed opportunity — a customer who needed help, a job that went to a competitor, revenue that never showed up. For most businesses, that adds up fast, especially outside of normal business hours when nobody's around to catch it.

Nickell AI is built around one idea: nothing should slip through the cracks. Our AI Receptionist answers every inbound call instantly, day or night, books appointments, and captures every lead. Our Growth Suite takes it further — a lead-generating website, instant missed-call text-back, an automated 5-star review funnel, and follow-up that never forgets a lead. Together, they cover the entire path from first contact to booked, paying customer.

How it works

We connect Nickell AI to your calendar, your business hours, and your website, and customize everything — the greeting, the FAQs, the follow-up sequences — to sound and feel like you. From there, it just runs: answering calls, texting back missed ones, requesting reviews, and following up on leads automatically, with a summary of everything that happened along the way.

Cole Nickell, Founder of Nickell AI

Cole Nickell

Founder & CEO

Cole is a veteran with over six years of service in the Air National Guard. His professional background includes experience at a top actuarial firm, complemented by a Bachelor's in Health Information Management & Technology from UW–Parkside and a Master's in Data, Insights & Analytics from UW–Madison.

Nickell AI was launched during one of Cole's deployments, when he realized the true value of time, and it has one goal: to give employees and business owners time back to focus on what's important — their clients, friends, and family.

Mission Statement
Our Mission

Giving You Back Your Time.

Give businesses everywhere time back on their calendar with 24/7 support and automation that never misses a call, a lead, or a review — so you can focus on what matters most: your clients, your friends, and your family.